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 © BékiPeti
Being in IT I know that when you are dealing with large amounts of data you will tend to have some bizzare issues from time to time. Still, it seems that of all industries, credit card departments of banks are hitting me with the worst ways to present themselves as organized companies that a customer can trust. That bad thing is that with the explosion of services that one gets to use online these days I tend to use credit cards a lot.
Scene #1: The Reproducible Card
I used to have a "regular" MasterCard. One day, I get a call being told that I'm a great customer and thus I'm going to be upgraded to a "gold mastercard" with a higer limit (almost double than the previous one). I would also get to keep my old card until it expired. Time went by, I got the "gold" card. Then my original expired. And then it was renewed. So now I have two MasterCards from the same company with a combined limit of over 3 times of what I had six months ago. A month after I got the new card I got call asking me if I received the new card and was happy with it. Meanwhile, another department is calling me from time to time asking me if I want a MasterCard.
Scene #2: The Card We Dont Want You To Use
My father works at a bank (different from the one in scene #1, these issues tend to be affecting the entire industry) which entered the credit card market rather late. So they came out with a card having some excellent rates and my father convinced me to get one (as a banker, he hates any kind of debt!) So I got it. And used it to buy online some airline tickets for a family trip. After spending 200 euros for the first ticket, I tried to buy the second one. I then discovered there was some daily online spending limit. How convenient. And secure (you cant steal a credit card that is not used). A couple of months of barely using the card a bill comes and around 30 euros is the minimum required amount. With the usual speed of today's life I didnt get to pay it on time. So I try to make a purchase with it only to find out that despite having almost 2000 euros of credit, I cant use the card because I didnt pay 30 euros. At that point I put the card away for good...
So, any stories of yours?
Suggestion of the day: Friandises Chocolatier, Maastricht
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