Knowledge is scattered in today's corporations. People come and go, systems are introduced with limited or outdated instructions and one day you end up wit everyone phoning a sick employee because he holds the knowledge of the company in his head!

But Knowledge Management is not just about the company being independent from a few persons' knowledge. KM is about passing knowledge and experience to new comers and more importantly about harvesting and collecting knowledge with the purpose of improving service levels and product quality.

Make the choice, decide that knowledge is the key to create a competitive advantage for your companies. Systems like e-learning, collaborative environments, support content management systems, etc will enable your company to improve it's operations dramatically

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